service concept-尊龙凯时公司官网

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service concept

(1) establish clear and perfect complaint channel and solution procedure;

handle customer’s complaints and suggestions with timely and effective manner.

(2) make clear department responsibility and carry out scientific management step by step in;

effective supervision team provides strong guarantee for the implementation of the service.

(3) standardize service program and provide a variety of solutions and services styles.

(4) effective service monitoring mechanism, to improve service quality and efficiency.

(5) professional quality management and directions.

(6) qualified service commitment.

(7) complete pre-sales, after-sales service.